Fellow web designers, I know we’ve all been there. Had a great prospective client meeting. They loved your portfolio of work. Contacted you from a referral of a previous client. So you’re feeling great about this project going into it. You make a draft, show it to them, and it all starts going downhill from there. They want more revisions, the logo needs to be changed, content can’t be agreed upon, and more and more. Originally you quoted a certain amount and now your billable hours have almost tripled and the site isn’t even half way done. You ask yourself, who’s really at fault here? Without getting into any formalities, lets keep most of the blame with the client.
When I first started out, I used a contract with my first client. Ironically, it saved me from an issue once the site was completed. They wanted the workup files and my contract specifically said they’re not included. After some phone calls, emails, and threats from their family members, I stuck to my guns and referred back to the contract that was signed. Could have been worse had I not had that agreement setup from jump right? Well, this type of story is all too common on this side of the fence.
Contracts don’t necessarily have to be only for the protection of one person. The current contract I have and use now actually is quite easy to read to not hard on the eyes for my clients. Really want a contract does is protect the property of each binding party and set rules and understandings of work or a relationship.
Below are some general categories you’ll want to use in your own contract if you don’t have one already:
- Scope of Work
- Payment Schedule
- Project Guidelines
- Files and Ownership
If your a freelancer doing jobs here and there, a typical surface level contract should do. However if you’re working as a subcontractor or with bigger businesses that are outsourcing work to you, a contract written or reviewed by your lawyer may be your best option. It would be a wise investment in the beginning that may save you thousands in the future.
Have some tips on contracts? Let us know in the comments below.