All Posts, Social Media
Facebook will soon be officially launching a new feature on the desktop version (soon to be released to mobile I’m sure) where you can now search for local services based on your current location. For those of you that have a Facebook Business page/profile you’ll want to really see how you rank for your business. For now it seems the ratings is what is driving the business listing priorities. This means if you don’t have any reviews yet for your business on Facebook, you’re going to want to spend some time asking your customer and clients to log in and submit positive five-star reviews so that you can start to rank up your profile.
I’m sure there are other algorithms Facebook is using to rank profiles, but at first glance the ratings seems to be driving it. You’ll also want to see how your traffic is doing with people getting to your page, posting, and engaging there.
This new feature should be interesting to see how this affects Yelp since this does exactly what we use Yelp’s website and ratings for choosing a restaurant or business service. Check it out and let me know what you think, is this a good new feature, is this something you’re concerned about? Leave your comments below.
All Posts, Content & Copywriting, Infographics, Marketing, Social Media
Facebook is an important platform for both engagement and professional networking among business and marketing professionals. But not everyone believes that time spent on this social media forum is well worth the effort. Or perhaps you think you do have strong and proper utilization of Facebook. And if so, that’s fantastic and way to go in leveraging your social media marketing channels. However, if you haven’t seen much engagement last year or haven’t generated any leads from it, then maybe some (or all) of these tips can help you change your fate in 2013. With a little time, a few colleagues and these tips, you can easily make your Facebook marketing strategy a success, increase traffic and engage, engage, engage!
#1. Content Making Your Audience Yawn?
Too many brands are guilty of over-posting articles and links to other businesses articles. Facebook is the most ‘social’ platform for all and people want to see, read, and share knowledge. Just posting articles can make your page quite boring! A better way to engage fans on your page and keep them coming back for more is to share a wide array of content. Anything from Infographics to select business tips to short e-books. Facebook may not be free forever so use this worldwide social media leviathan to your advantage while it’s still gratis!
#2. Tumble Weed Blowing Through Your Pages
There’s nothing worse than having a dead Facebook page. Many businesses Facebook pages were guilty of serious neglect with posts dating back weeks or even months ago. Not only does posting infrequently kill your Edgerank (the system that controls content visibility on your network’s News Feed), but it also sends a message to your fans that you don’t care to much about their loyalty to your brand and voice. The best way to improve visibility on Facebook is by frequent postings, advertisements and product/service imagery.
#3. A Little Vanity Is Good
A lot of businesses still don’t have a vanity URL (username) and are using the same old default URL given by Facebook from when they first signed up. To business prospects this can look tacky and unprofessional. Remember that once you have 25 fans, you are able to claim a dedicated username for your page. This comes in handy when you’re directing people to your Facebook page from other sources. You don’t want them to type in a URL that’s long and awkward. If you need help changing your URL, here’s how to do it.
#4. Don’t Let Your Page Be Visually Impaired
We all know that most of us “eat” with our eyes first. Visual content remains one of the number one way to engage with your network. What catches your reader’s attention through imagery certainly opens the door leading us to the relevant information causing them to spend more time on your page. Without it, your run the risk that fewer people will ‘Like’ your page or share your content. Infographics are a great way to grab the reader’s attention with imbedded links to your page to promote key information or a healthcare service being provided.
#5. Facebook Features and Apps
Business brands may not know or choose to use custom tabs for highlighting interesting content. But they should. With Timeline, a default landing page is no longer a must for businesses. You can now draw attention to your free resources, YouTube videos or other great content by using the (four) custom tabs underneath the header image (or cover photo). Custom tabs are fun and easy to create – here is a wonderful guide to get you started.
#6. Lacking Personality?
Although you still need to be professional on your Facebook page, it doesn’t mean you have to omit personality and excitement about your services and products. Once in a while ask your fans short, entertaining questions (even within the business context) to keep them engaged. Try to consistently engage your fan base by weekly postings with a certain theme. For example, try highlighting a product or service of the week, share a business tip or customer testimonial. Nurture your Facebook community while still maintaining your humor and lightheartedness in conveying the strength of your brand and business products/services.
Facebook is a fantastic business tool that can surely help you grow your business, but you have to use it properly for it to work to your advantage. So feel free to buck business stuffiness a little while using it to generate leads, engage your fans and gain a faithful following. Stay tuned for next week’s follow-up article highlighting Tips to Promote Your Business with Facebook Ads.
All Posts, Content & Copywriting
While talking to a client about her new website that Design Theory is currently creating, we began discussing and distinguishing the differences of websites similar to her industry. During the discussion I asked her if she wanted a Pop Tart vs. Toaster Strudel design and content. We both chuckled while I explained the difference and how that would affect her readership and visitation numbers. As I explained my breakfast treat comparison, it occurred to me that this would make great content itself for a blog. So with sweet treat comparatives, tongs in hand, let’s see what the difference is and what to look out for when designing your own personal use or business website.
Sticky Jelly or Oozing Content
Pop Tarts Toaster Strudel
Can be stored at room temperature Must stay frozen until ready for consumption
No need for refrigeration Leaving it out over 12 hours may make it unfit for consumption
What does this say about the quality of your content & about your website? Quickly written, often plagiarized content will only be worth the effort put into it. However content that is fresh, witty and deliberate will evoke the proper response for the goal set before it. It will be more pleasing and can easily be distinguished. And that’s exactly what you want and need to get your product and/or services sold. Once again, it’s a distinction between what looks good and achieves the goal that should direct the content accordingly.
Static or Creative Icing
Is your content very cookie-cutter, stationary or could be considered stale? Or does the verbiage move, flow and swirl to create interest and hold your reader’s attention? Is your use of imagery typical or often used stock photography or is it distinctive and has an artistic, creative flare to it? When choosing imagery, keep in mind that it should enhance and not compete with your written content to give a cohesive and an overall polished look to your website. You can have fun and go outside the box with most industries. Even content that is more factual and less opinionated can be creatively distinct while getting your message across and conveying important information.
Sometimes Pricing Makes a Difference, Sometimes Not
Pop Tarts Toaster Strudel
$3.99 for a 8 piece box $3 for a 6 pastry box
Being in the middle of the pricing spectrum for websites, we at Design Theory have had to burst the bubble of misconceptions when it comes to our prices versus the quality of talent/work we do. Our goal is to match the goals and level of business of a client’s company with a website that will do just that within the confines of their allotted budget. Now sometimes we have to push back and encourage a particular client to go beyond their budget and give them some industry inside look as to why. And because we do what we do well, it’s usually not hard for them to acknowledge the benefits of doing so and agree. But for other companies, just be aware that all that glitters may not be gold and likewise, the cheapest design/pricing may not be tarnished brass. Remember, there’s a difference between cheap and affordable web designs. I believe you have to ask the right questions, look at a company’s track record/dossier and determine what’s best for your business. Then you can make an educated decision about how much you NEED to pay for a website that fulfills its purpose for your business or personal objectives.
So depending on what your business palate wants and needs, you can determine whether you choose a “mediocre but gets the job done” website & content, or if you’re in need of a step-up, more sophisticated level design. Whichever works for you, make sure you choose well and always consider the palate of your consumers.
~ Content Writing Inspiration ~ 
True Ease in Writing comes from Art, not Chance,
As those move easiest who have learn’d to dance.
~Alexander Pope, “An Essay on Criticism”
